Notification Best Practices

This is a comprehensive reference for building notification systems across email, push, SMS, in-app, and chat channels. You get six rule files covering everything from copy principles (be specific, include context, use active voice) to technical implementation details like timing controls, preference management, and error handling. The template library is actually useful, with ready-to-use patterns for transactional, system, lifecycle, and promotional notifications. The channel selection guidance is pragmatic: email for detailed persistent content, push for time-sensitive app returns, SMS for guaranteed delivery of critical stuff. If you're implementing notifications from scratch or trying to fix a messy system, this gives you the framework to make consistent decisions across your product.

Install to Claude Code

npx -y skills add knocklabs/skills --skill notification-best-practices --agent claude-code