support-rollback-planning

SSiertsema/claude-code-plugins

Post-launch support + rollback planning. Support: L1/L2/L3 tiers + coverage (business/24x5/24x7) + humane on-call rotation + severity × SLA (S1 <15min/<4h; S2 <1bd/<5bd; S3/S4) + hypercare window with DRI + runbook-per-alert. Rollback: path per deployment model (feature flag/canary/blue-green/rolling/big-bang) + automated + manual triggers + rehearsal MTTR measurement + comms within 5 min + blameless RCA. Non-reversible changes flagged with compensating controls.

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