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service-engagement

Configure Service Cloud digital engagement channels: set up messaging and web chat channels, configure channel deployments, and connect an existing Agentforce channel binding. Use when setting up messaging, web chat, digital engagement deployments, or messaging-site integration.

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Install

/plugin install service-engagement@salesforce

Run it inside Claude Code after adding the marketplace with /plugin marketplace add forcedotcom/sf-skills.

Contents

Discovered from source

Skills 13

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Details

Marketplace
forcedotcom/sf-skills
Source
plugins/builder/service-engagement
Category
community
Keywords
digital engagement, messaging channel, web chat, engagement channel, channel deployment, MIAW

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