Zendesk Mcp

A full-featured Zendesk integration that brings ticket management into Claude's tool loop. Exposes read and write operations over the Zendesk API: search, list, fetch, create and update tickets, post public replies or internal notes, assign agents, set status, manage tags, and apply macros. Also surfaces views, organizations, groups, custom statuses, time tracking, and attachment handling. Includes optional Help Center article resources and Git-Zen integration for reading linked GitLab issues. Ships with two prompts for ticket analysis and response drafting. Useful when you need Claude to triage support queues, draft responses, or sync ticket state with external trackers without leaving your workflow.