Connects to FreeScout's helpdesk API to fetch tickets, analyze conversations, and draft responses. You get search with relative time filters (7d, 24h), ticket updates for status and assignment, internal notes for team communication, and an analysis tool that classifies issues as bugs versus feature requests while extracting error messages and code snippets. The draft reply tool converts Markdown to HTML automatically, so you can generate formatted responses that save directly to FreeScout without manual cleanup. Built on the modern MCP SDK with Zod validation and retry logic for API failures. Reach for this when you're triaging support queues and want AI assistance with ticket analysis and response generation instead of switching between your editor and the FreeScout web interface.
claude mcp add --transport stdio verygoodplugins-mcp-freescout uvx mcp-freescout