Connects AI assistants to Help Scout's support platform through their OAuth2 API. Exposes conversation search with filters for status, tags, date ranges, and email domains, plus customer and organization lookups. You get tools to pull full thread histories, conversation summaries, and inbox activity across multiple mailboxes. Ships with optional PII redaction for message bodies and customer contact fields if you need compliance guardrails. Includes a Cowork plugin that bundles navigation skills to help Claude pick the right search tool for ambiguous queries. Useful if your team lives in Help Scout and wants to query tickets, pull customer context, or spot patterns without switching windows.
claude mcp add --transport stdio io.github.drewburchfield-help-scout-mcp uvx help-scout-mcp