Pandas

This is a batteries-included pandas skill built specifically for customer support teams doing ticket analytics, SLA tracking, and agent performance reporting. It includes ready-to-use patterns for calculating response times, measuring SLA compliance by priority level, analyzing ticket volume trends with rolling averages, and generating agent scorecards with metrics like reopen rates and CSAT scores. The PostgreSQL integration via SQLAlchemy is solid, with parameterized queries and proper datetime parsing. If you're running a support ops team and need to turn ticket data into actionable reports without reinventing the wheel each time, this gives you the common patterns already written. The code examples are production-minded with type hints and memory optimization considerations.