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Set up, configure, and troubleshoot Grafana Cloud integrations for AWS, Azure, and other cloud providers. Use when the user asks to connect AWS CloudWatch, set up Azure Monitor, configure Confluent Cloud observability, install a Grafana integration, set up hosted exporters, use AWS Firehose for CloudWatch logs, or troubleshoot a cloud integration. Triggers on phrases like "AWS CloudWatch", "Azure Monitor", "Confluent integration", "cloud integration", "hosted exporter", "AWS Firehose", "install integration", "cloud metrics", or "cloud logs".

Probe, load-test, and instrument frontends from Grafana Cloud. Covers Synthetic Monitoring (HTTP / DNS / TCP / Ping / Traceroute / Multihttp / k6-browser scripted checks from 20+ global probes, alert on `probe_success` + TLS-cert expiry), Grafana Cloud k6 (distributed load tests across AWS load-zones, scenarios, `http_req_duration` thresholds, CI integration via `grafana/k6-action`), and Frontend Observability with Faro Web SDK (RUM, Core Web Vitals, custom events, `pushError`, distributed-trace correlation). Use when checking website / API uptime from multiple regions, gating a release on a load test, watching for TLS-cert renewal, instrumenting a React/Vue app, tracking Core Web Vitals, or correlating frontend errors to backend traces — even when the user says "is my login flow up?", "monitor my API", "ping our endpoint every minute", "release-gate load test", "browser performance monitoring", "session replay", or "RUM" without naming Synthetic Monitoring / k6 / Faro.

Route alerts, run on-call rotations, and drive incidents in Grafana IRM / OnCall — integrations (Alertmanager / Grafana Alerting / generic webhook / PagerDuty), Jinja2 routing + grouping templates, escalation chains (wait → notify schedule → notify team → webhook → auto-resolve), schedules (web + iCal + Terraform `grafana_oncall_schedule`), Slack chatops with Acknowledge/Resolve/Silence, and the P1-P4 incident lifecycle. Use when wiring Alertmanager to OnCall, deciding which team gets paged, building rotations from a Google Calendar / iCal, hooking up Slack notifications, or declaring an incident from an alert — even when the user says "page the platform team on critical alerts", "send Prometheus alerts to Slack", "set up our on-call rota", "escalation policy", or "auto-resolve when the alert clears" without naming OnCall / IRM. Heads up — OnCall OSS is in maintenance mode (archived March 2026); Grafana Cloud users should use IRM.

Use when the user wants to review Qodo PR feedback or fix code review comments. Capabilities: view issues by severity, apply fixes interactively or in batch, reply to inline comments, post fix summaries (GitHub, GitLab, Bitbucket, Azure DevOps, Gerrit)

Manage Grafana Cloud accounts — organizations, stacks, RBAC roles and assignments, SSO/SAML/OAuth/GitHub auth, service accounts for CI/CD, user invites, team membership, and API-driven provisioning. Creates stacks via the Cloud API, mints service-account tokens, applies role assignments, configures SSO providers, and provisions teams/folders/dashboards via Terraform. Use when managing Grafana Cloud access, configuring SSO/SAML/OAuth, setting up service accounts for Terraform/CI/CD, assigning RBAC roles, inviting users, managing multiple stacks or organizations, provisioning cloud resources via API or Terraform, or auditing admin actions — even when the user says "set up SSO", "create a stack", "make a service account", or "onboard a team" without explicitly saying "admin".

Turn on AI + ML features in Grafana Cloud — Grafana Assistant (NL → PromQL/LogQL/TraceQL, dashboard build, incident investigation, MCP integration), Dynamic Alerting (Prophet forecasting + DBSCAN outlier detection), Sift (8-analysis automated root-cause), Knowledge Graph + RCA Workbench, and the LLM Plugin (OpenAI / Anthropic / Azure / Ollama / vLLM / LiteLLM). Use when you want anomaly alerts without static thresholds, natural-language querying, automated incident investigation, dashboards generated from a sentence, or a managed LLM proxy for plugins — even when the user says "alert when something looks weird", "explain this PromQL", "find the root cause", "make this a dashboard", or "wire Claude into Grafana" without naming any of these products.