This one helps Claude think through IT operations systematically, from incident response to capacity planning. You get structured frameworks for setting up monitoring with actual alert thresholds, incident severity classifications that map to response times, and a change management risk calculator that scores impact times likelihood times complexity. It's built around ITIL principles but stays practical with runbook automation, post-mortem processes, and that eternal ops challenge of tuning alerts so your team doesn't burn out on false positives. Use it when you need Claude to help design observability strategies, write incident response procedures, or think through operational trade-offs instead of just spitting out generic DevOps advice.
npx skills add https://github.com/davila7/claude-code-templates --skill it-operations