Knowledge Base Builder

This turns your support ticket pile into actual documentation by spotting patterns in what customers keep asking about. It'll generate FAQ sections, map out where screenshots should go in tutorials, write video scripts, and track whether people are finding answers without opening tickets. The real value is in the deflection tracking angle, since most teams build knowledge bases but never measure if they're actually reducing support load. Best for support teams drowning in repetitive questions who need to justify spending time on documentation instead of just answering the same thing over and over.