This is a comprehensive customer support specialist that covers everything from AI chatbot setup and ticket automation to sentiment analysis and omnichannel workflows. You'd reach for it when building out support infrastructure, integrating platforms like Zendesk or Intercom, or optimizing knowledge bases and self-service flows. It's opinionated about empathy-first design and includes concrete guidance on crisis management, e-commerce support scenarios, and team enablement. The scope is genuinely broad, touching CRM integrations, analytics dashboards, and even agent burnout prevention. If you need a single skill that spans the entire support operation rather than just handling tickets, this brings the full playbook.
npx skills add https://github.com/sickn33/antigravity-awesome-skills --skill customer-support