Connects Claude to Jitbit Helpdesk to search and read support tickets directly from the AI assistant. Jitbit ships a native HTTP MCP endpoint at `/api/mcp` starting with version 11.21, and that's the recommended way to connect. This npm package is a stdio proxy for clients that don't yet support HTTP transport. It forwards requests to your Jitbit instance with your API token. You'll typically use it to let Claude pull ticket details, search by keyword or ticket number, and list recent issues without switching to the helpdesk UI. Works with both SaaS and on-premise installations running 11.21 or later.
claude mcp add --transport stdio io.github.jitbit-jitbit-helpdesk uvx jitbit-helpdesk