ManyContacts MCP Server

MCP (Model Context Protocol) server for ManyContacts — the WhatsApp Business CRM. Enables AI agents (Claude, Cursor, Windsurf, etc.) to manage contacts, send WhatsApp messages, run campaigns, configure AI auto-replies, and perform all CRM operations programmatically.

Quick Start

1. Get your CLI token

npm install -g @manycontacts/cli

Already have an account? Log in:

mc auth login --email user@example.com --password mypassword
mc auth whoami   # verify it works

New to ManyContacts? Create an account and connect your WhatsApp channel:

# Register a new account
mc auth register --email user@example.com --name "My Company"

# Connect a WhatsApp Business channel (choose one method):
mc channels connect whatsapp-api      # WhatsApp Cloud API (recommended)
mc channels connect coexistence       # ManyContacts coexistence mode
mc channels connect qr                # QR code pairing

# Verify everything is set up
mc auth whoami
mc channels list

2. Configure in your MCP client

Claude Desktop / Claude Code

Add to your MCP settings (~/.claude/claude_desktop_config.json or similar):

{
  "mcpServers": {
    "manycontacts": {
      "command": "npx",
      "args": ["@manycontacts/mcp"],
      "env": {
        "MC_CLI_TOKEN": "your-cli-token-here"
      }
    }
  }
}

Cursor

Add to .cursor/mcp.json:

{
  "mcpServers": {
    "manycontacts": {
      "command": "npx",
      "args": ["@manycontacts/mcp"],
      "env": {
        "MC_CLI_TOKEN": "your-cli-token-here"
      }
    }
  }
}

Tip: If you've already logged in via the CLI (mc auth login), the token is stored in ~/.manycontacts/config.json and the MCP server will pick it up automatically — no MC_CLI_TOKEN env var needed.

---

Available Tools (55 total)

Account & Context

manycontacts.context

Get a full overview of your ManyContacts account: connected WhatsApp Business channels, contact/user/tag counts, active AI agents, and enabled features. Use this first to understand the account state before performing other operations.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.org.get

Get WhatsApp Business organization/account information including name, timezone, and all configuration settings.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.org.update

Update organization-level settings such as timezone, auto-reply messages, auto-close behavior, and webhook configuration.

Parameter	Type	Required	Description
timezone	string	No	Timezone identifier (e.g. Europe/Madrid, America/New_York)
auto_reply_open	boolean	No	Enable auto-reply when a new chat is opened
auto_reply_open_text	string	No	Auto-reply message text when chat opens
auto_reply_close	boolean	No	Enable auto-reply when a chat is closed
auto_reply_close_text	string	No	Auto-reply message text when chat closes
auto_reply_close_minutes	number	No	Minutes of inactivity before auto-close
auto_reply_away	boolean	No	Enable away/out-of-hours auto-reply
auto_reply_away_text	string	No	Away auto-reply message text
webhooks_forward	boolean	No	Enable webhook forwarding to an external URL
webhooks_forward_url	string	No	External URL to forward webhook events to

---

manycontacts.org.schedule.get

Get the business hours schedule. Returns the configured working hours for each day of the week, used to determine when the "away" auto-reply activates.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.org.apikey

Get the organization's REST API key for direct API integrations.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.channels.list

List all connected WhatsApp Business and Instagram channels. For WhatsApp channels, shows the phone number and connection status. For Instagram channels, shows the username.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

Contacts

All contact operations use phone numbers as identifiers (with country code, no + prefix, e.g. 34600000000).

manycontacts.contacts.list

List WhatsApp Business contacts with advanced filters. Returns paginated results with has_more indicator. Filters can be combined freely.

Parameter	Type	Required	Description
page	number	No	Page number (default: 1)
limit	number	No	Results per page, max 200 (default: 50)
open	"true" | "false"	No	Filter by conversation open/closed status
assigned_to	string	No	Filter by assigned user ID
tags	string	No	Comma-separated tag IDs — contacts must have all specified tags
team	string	No	Filter by team ID
stages	string	No	Comma-separated funnel stage IDs
date_from	string	No	Filter contacts updated after this date (YYYY-MM-DD)
date_to	string	No	Filter contacts updated before this date (YYYY-MM-DD)
unread	"true"	No	Only contacts with unread messages
blacklist	"true"	No	Only blacklisted contacts
scheduled	"true"	No	Only contacts with pending scheduled messages

Note: When using date_from and date_to together, the range cannot exceed 90 days.

Response:

{
  "ok": true,
  "data": [
    {
      "name": "John Doe",
      "number": "34600000000",
      "open": true,
      "last_user_id": "uuid-of-assigned-user",
      "source": "whatsapp",
      "notes": "VIP customer",
      "customFields": {},
      "createdAt": "2026-01-15T10:30:00Z"
    }
  ],
  "pagination": { "page": 1, "limit": 50, "has_more": true }
}

---

manycontacts.contacts.get

Get detailed information about a specific contact including their tags, teams, funnel stages, and custom fields.

Parameter	Type	Required	Description
phone	string	Yes	Phone number with country code (e.g. 34600000000)

---

manycontacts.contacts.create

Create a new WhatsApp Business contact in the CRM. The phone number will be normalized automatically (leading + removed).

Parameter	Type	Required	Description
phone	string	Yes	Phone number with country code (e.g. 34600000000)
name	string	No	Contact display name
notes	string	No	Free-text notes for the contact

---

manycontacts.contacts.update

Update an existing contact's name, notes, or custom fields.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact to update
name	string	No	New contact name
notes	string	No	New contact notes
customFields	string	No	Custom fields as a JSON string (e.g. '{"company":"Acme"}')

---

manycontacts.contacts.delete

Permanently delete a contact from the CRM.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact to delete

---

manycontacts.contacts.assign

Assign a contact to a specific team member. The assigned user will see this contact in their personal inbox.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
userId	string	Yes	User ID to assign the contact to (use manycontacts.users.list to get IDs)

---

manycontacts.contacts.unassign

Remove the current user assignment from a contact. The contact returns to the general unassigned inbox.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact

---

manycontacts.contacts.close

Close a WhatsApp conversation. Closed conversations are archived and won't appear in the active inbox.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact

---

manycontacts.contacts.open

Reopen a previously closed WhatsApp conversation. The contact will appear again in the active inbox.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact

---

manycontacts.contacts.tag.add

Add a tag to a contact. Use manycontacts.tags.list to get available tag IDs.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
tagId	string	Yes	Tag ID to add

---

manycontacts.contacts.tag.remove

Remove a tag from a contact.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
tagId	string	Yes	Tag ID to remove

---

manycontacts.contacts.team.add

Add a team to a contact. Use manycontacts.teams.list to get available team IDs.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
teamId	string	Yes	Team ID to add

---

manycontacts.contacts.team.remove

Remove a team from a contact.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
teamId	string	Yes	Team ID to remove

---

manycontacts.contacts.set_stage

Move a contact to a specific stage within a sales funnel/pipeline. Use manycontacts.funnels.list to get funnel and stage IDs.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
funnel_id	string	Yes	Funnel ID
stage_id	string	Yes	Target stage ID within the funnel

---

manycontacts.contacts.bulk

Perform bulk operations on multiple contacts at once. Supports closing, opening, assigning, tagging, and team assignment.

Parameter	Type	Required	Description
action	"close" | "open" | "assign" | "add_tag" | "add_team"	Yes	Bulk action to perform
phones	string	Yes	Comma-separated phone numbers (e.g. "34600000000,34600000001")
value	string	No	Value required by the action: user ID for assign, tag ID for add_tag, team ID for add_team. Not needed for close or open.

---

Messaging

manycontacts.messages.list

List WhatsApp conversation messages for a contact. Returns messages in a conversation-friendly format with timestamps, status, and sender information.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
page	number	No	Page number (default: 1)
limit	number	No	Messages per page (default: 50)

---

manycontacts.messages.send.text

Send a WhatsApp text message to a contact. Only works within the 24-hour conversation window. Use manycontacts.messages.send.template to initiate conversations outside this window.

Parameter	Type	Required	Description
phone	string	Yes	Phone number to send the message to
body	string	Yes	Message text content

---

manycontacts.messages.send.note

Create an internal note on a contact's conversation. Notes are only visible to team members and are not sent to the WhatsApp contact.

Parameter	Type	Required	Description
phone	string	Yes	Phone number of the contact
body	string	Yes	Internal note text

---

manycontacts.messages.send.template

Send a WhatsApp Business template message. Templates are required to initiate conversations outside the 24-hour window or for bulk outbound messaging. Templates must be pre-approved by Meta.

Parameter	Type	Required	Description
phone	string	Yes	Phone number to send the template to
templateId	string	Yes	Template ID (use manycontacts.templates.list to get IDs)
variables	string	No	Template variables as a JSON array string (e.g. '["John","20%"]')

---

Templates

WhatsApp Business templates are pre-approved message formats required for outbound messaging outside the 24-hour conversation window.

manycontacts.templates.list

List all WhatsApp Business message templates. Shows template name, code, status, components, and media flags.

Parameter	Type	Required	Description
status	"approved" | "pending" | "rejected"	No	Filter templates by approval status

---

manycontacts.templates.get

Get full details of a specific template including its components (header, body, footer, buttons), configuration, and media attachments.

Parameter	Type	Required	Description
id	string	Yes	Template ID

---

manycontacts.templates.sync

Sync WhatsApp Business templates from Meta Cloud API. Fetches the latest templates from the connected WhatsApp Business account. Useful after creating or modifying templates in the Meta Business Manager.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

Campaigns

Campaigns allow bulk sending of WhatsApp template messages to a list of phone numbers at a scheduled time.

manycontacts.campaigns.list

List all WhatsApp Business bulk messaging campaigns with statistics (sent, delivered, read, and failed counts), template names, and scheduled dates.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.campaigns.create

Create a new WhatsApp Business bulk messaging campaign. The campaign will send a template message to the specified phone numbers at the scheduled time.

Parameter	Type	Required	Description
name	string	Yes	Campaign name
templateId	string	Yes	WhatsApp template ID to use (must be approved)
phones	string	Yes	Comma-separated phone numbers (e.g. "34600000000,34600000001,34600000002")
date	string	Yes	Scheduled send date in ISO format (e.g. "2026-12-01T09:00:00")
variables	string	No	Template variables as a JSON array string (e.g. '["John","20%"]')

---

manycontacts.campaigns.delete

Delete a WhatsApp Business campaign. Only pending (not yet sent) campaigns can be deleted.

Parameter	Type	Required	Description
id	string	Yes	Campaign ID to delete

---

Tags

Tags are colored labels used to categorize and filter WhatsApp Business contacts (e.g. "VIP", "Support", "Lead").

manycontacts.tags.list

List all available tags with their names, colors, and IDs.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.tags.create

Create a new tag for categorizing contacts.

Parameter	Type	Required	Description
name	string	Yes	Tag name
color	string	No	Tag color as hex code (e.g. "#ff0000"). Defaults to #fab1a0

---

manycontacts.tags.update

Update an existing tag's name or color.

Parameter	Type	Required	Description
id	string	Yes	Tag ID to update
name	string	No	New tag name
color	string	No	New tag color as hex code

---

manycontacts.tags.delete

Delete a tag. The tag will be removed from all contacts that have it.

Parameter	Type	Required	Description
id	string	Yes	Tag ID to delete

---

Teams

Teams group users together for assignment routing and contact organization.

manycontacts.teams.list

List all teams in the organization.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.teams.create

Create a new team.

Parameter	Type	Required	Description
name	string	Yes	Team name

---

manycontacts.teams.add_member

Add a user to a team.

Parameter	Type	Required	Description
teamId	string	Yes	Team ID
userId	string	Yes	User ID to add to the team

---

manycontacts.teams.remove_member

Remove a user from a team.

Parameter	Type	Required	Description
teamId	string	Yes	Team ID
userId	string	Yes	User ID to remove from the team

---

manycontacts.teams.delete

Delete a team. Team members are not deleted, only the team grouping.

Parameter	Type	Required	Description
id	string	Yes	Team ID to delete

---

Sales Funnels / Pipelines

Funnels allow you to track contacts through a multi-stage sales or support pipeline (e.g. "New Lead" -> "Qualified" -> "Proposal" -> "Won").

manycontacts.funnels.list

List all sales funnels/pipelines with their stages.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.funnels.create

Create a new sales funnel/pipeline.

Parameter	Type	Required	Description
name	string	Yes	Funnel name

---

manycontacts.funnels.add_stage

Add a new stage to an existing funnel.

Parameter	Type	Required	Description
funnelId	string	Yes	Funnel ID
name	string	Yes	Stage name (e.g. "Qualified", "Proposal Sent")
order	number	Yes	Stage position in the pipeline (0-based)

---

manycontacts.funnels.update_stage

Update a stage's name within a funnel.

Parameter	Type	Required	Description
funnelId	string	Yes	Funnel ID
stageId	string	Yes	Stage ID to update
name	string	No	New stage name

---

manycontacts.funnels.contacts

List contacts currently in a specific funnel, optionally filtered by stage. Returns paginated results.

Parameter	Type	Required	Description
funnelId	string	Yes	Funnel ID
stage_id	string	No	Filter by specific stage ID
page	number	No	Page number
limit	number	No	Results per page

---

manycontacts.funnels.delete

Delete a sales funnel/pipeline and all its stages. Contacts in the funnel are not deleted.

Parameter	Type	Required	Description
id	string	Yes	Funnel ID to delete

---

Users / Team Members

Manage the team members who have access to the WhatsApp Business CRM.

manycontacts.users.list

List all team members/users in the organization with their roles and details.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.users.get

Get details of a specific team member.

Parameter	Type	Required	Description
id	string	Yes	User ID

---

manycontacts.users.update

Update a team member's profile information.

Parameter	Type	Required	Description
id	string	Yes	User ID to update
name	string	No	New user display name

---

manycontacts.users.invite

Invite a new team member to the organization by email. They will receive an invitation email to join.

Parameter	Type	Required	Description
email	string	Yes	Email address to send the invitation to

---

manycontacts.users.delete

Remove a team member from the organization. Their assigned contacts will become unassigned.

Parameter	Type	Required	Description
id	string	Yes	User ID to remove

---

AI Agents

AI agents auto-respond to incoming WhatsApp messages using configurable instructions and scenarios. Only active agents are listed.

manycontacts.ai_agents.list

List all active AI auto-reply agents with their configuration.

Parameter	Type	Required	Description
(none)	—	—	No parameters needed

---

manycontacts.ai_agents.get

Get full details of a specific AI agent including its scenarios (conversation flows), instruction blocks, and configuration.

Parameter	Type	Required	Description
id	string	Yes	AI Agent ID (UUID)

---

manycontacts.ai_agents.update

Update an AI agent's configuration. You can enable/disable the agent or modify its instruction blocks.

Parameter	Type	Required	Description
id	string	Yes	AI Agent ID (UUID)
active	boolean	No	Enable (true) or disable (false) the agent
block_1	string	No	Agent instructions — block 1
block_2	string	No	Agent instructions — block 2
block_3	string	No	Agent instructions — block 3

---

manycontacts.ai_agents.feedback

Get feedback and conversation logs for an AI agent. Shows how the agent has been responding and user satisfaction data.

Parameter	Type	Required	Description
id	string	Yes	AI Agent ID (UUID)

---

Available Prompts (6 total)

Pre-built prompts that guide AI agents through common workflows. Use these to quickly accomplish multi-step tasks.

contact-lookup

Look up a WhatsApp contact and get a complete summary of their profile, tags, funnel stage, and recent messages.

Argument	Required	Description
phone	Yes	Phone number in international format (e.g. +34612345678)

---

send-campaign

Step-by-step guide to creating a WhatsApp bulk campaign: lists available templates, asks for recipients and schedule, then creates the campaign.

Argument	Required	Description
(none)	—	Interactive guided workflow

---

daily-dashboard

Generates a complete overview of your ManyContacts account including channels, open conversations, team structure, and sales funnels.

Argument	Required	Description
(none)	—	No arguments needed

---

reply-to-contact

Reviews recent conversation history with a contact, then sends a WhatsApp message with full context.

Argument	Required	Description
phone	Yes	Phone number in international format (e.g. +34612345678)
message	Yes	The message text to send

---

manage-funnel

Displays all sales funnels with their stages and contact counts per stage, giving a visual pipeline overview.

Argument	Required	Description
(none)	—	No arguments needed

---

bulk-tag-contacts

Tags multiple contacts at once — finds or creates the tag, then applies it in bulk.

Argument	Required	Description
phones	Yes	Comma-separated phone numbers (e.g. +34612345678,+34698765432)
tagName	Yes	Name of the tag to apply

---

Environment Variables

Variable	Required	Description
MC_CLI_TOKEN	Yes*	ManyContacts CLI authentication token. Get one via mc auth login.
MC_API_URL	No	API base URL (default: https://api.manycontacts.com)

*If you've logged in via the CLI, the token is stored locally at ~/.manycontacts/config.json and the MCP server reads it automatically.

Authentication

The MCP server authenticates using CLI tokens. Each token is scoped to an organization and has configurable permissions.

# Login to get a token
mc auth login --email user@example.com --password mypassword

# The token is stored at ~/.manycontacts/config.json
# Or set it explicitly via environment variable:
export MC_CLI_TOKEN=your-token-here

Rate Limits

• Paying accounts: 60 requests/minute
• Free/trial accounts: 10 requests/minute

When rate limited, the server returns a 429 error with a link to upgrade.

License

MIT