Connects Claude to Freshdesk's API v2 for helpdesk operations. You get five tools: list and search tickets by status or priority, pull full ticket details including conversations and attachments, and manage contacts with their associated ticket history. Runs through Pipeworx's gateway as a streamable HTTP transport, so you can either use it standalone or as part of their broader 250+ data source offering. The ask_pipeworx wrapper lets you skip manual tool calls and just ask questions in plain English. Useful when you need Claude to triage support queues, pull customer context during conversations, or surface ticket patterns without leaving your editor.
claude mcp add --transport http io.github.pipeworx-io-freshdesk https://gateway.pipeworx.io/freshdesk/mcp