Summary
This connects Claude to Intercom's customer data through a hosted gateway that handles OAuth for you. You get five tools: search and retrieve contacts by email or attributes, list and fetch full conversation threads with message history, and browse companies with their metadata. It's part of Pipeworx's broader integration platform, so you can either use the dedicated Intercom endpoint or connect to their main gateway for access to 600+ other data sources. Worth grabbing if you're building support workflows, enriching customer context during conversations, or need to pull Intercom data into Claude without spinning up your own server.
Fastest browser for AI agents to run web automation tasks, always free.
Download Free life-time →
Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →
belt cli automatically finds the best tools and skills for your agent. image, video, music, tts...
one prompt install →
Connect your Claude agent to live crypto prices and trading routes via 1inch
Get the MCP →
Tools
Public tool metadata for what this MCP can expose to an agent.
51 tools
INTERCOM_ADD_SUBSCRIPTION_TO_A_CONTACTYou can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription...3 params
You can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription...
Parameters* required
consent_typestringThe consent_type of a subscription, opt_out or opt_in.
contact_idstringThe unique identifier for the contact which is given by Intercom
idstringThe unique identifier for the subscription which is given by Intercom
INTERCOM_ADD_TAG_TO_A_CONTACTYou can tag a specific contact. This will return a tag object for the tag that was added to the contact.2 params
You can tag a specific contact. This will return a tag object for the tag that was added to the contact.
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
idstringThe unique identifier for the tag which is given by Intercom
INTERCOM_ASSIGN_CONVERSATIONAssigns a conversation to a specific admin or team in Intercom4 params
Assigns a conversation to a specific admin or team in Intercom
Parameters* required
admin_idstringID of the admin to assign the conversation to. Either admin_id or team_id must be provided
assignee_idstringID of the admin making the assignment (who is performing this action)
conversation_idstringThe ID of the conversation to assign
team_idstringID of the team to assign the conversation to. Either admin_id or team_id must be provided
INTERCOM_ATTACH_A_CONTACT_TO_A_COMPANYYou can attach a company to a single contact.1 params
You can attach a company to a single contact.
Parameters* required
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_CLOSE_CONVERSATIONCloses a conversation in Intercom, marking it as resolved3 params
Closes a conversation in Intercom, marking it as resolved
Parameters* required
admin_idstringID of the admin closing the conversation
bodystringOptional message to send when closing the conversation
conversation_idstringThe ID of the conversation to close
INTERCOM_CREATE_A_COLLECTIONYou can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.`116 params
You can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.`
Parameters* required
descriptionstringThe description of the collection. For multilingual collections, this will be the description of the default language"s content.
help_center_idintegerThe id of the help center where the collection will be created. If `null` then it will be created in the default help center.
namestringThe name of the collection. For multilingual collections, this will be the name of the default language"s content.
parent_idstringThe id of the parent collection. If `null` then it will be created as the first level collection.
translated__content__ar__descriptionstringThe description of the collection. Only available for collections.
translated__content__ar__namestringThe name of the collection or section.
translated__content__ar__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__bg__descriptionstringThe description of the collection. Only available for collections.
translated__content__bg__namestringThe name of the collection or section.
translated__content__bg__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__bs__descriptionstringThe description of the collection. Only available for collections.
translated__content__bs__namestringThe name of the collection or section.
translated__content__bs__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__ca__descriptionstringThe description of the collection. Only available for collections.
translated__content__ca__namestringThe name of the collection or section.
translated__content__ca__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__cs__descriptionstringThe description of the collection. Only available for collections.
translated__content__cs__namestringThe name of the collection or section.
translated__content__cs__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__da__descriptionstringThe description of the collection. Only available for collections.
+96 more parameters. See the server's own documentation for the full schema.
INTERCOM_CREATE_AN_ARTICLEYou can create a new article by making a POST request to `https://api.intercom.io/articles`.341 params
You can create a new article by making a POST request to `https://api.intercom.io/articles`.
Parameters* required
author_idintegerThe id of the author of the article. For multilingual articles, this will be the id of the author of the default language"s content. Must be a teammate on the help center"s workspace.
bodystringThe content of the article. For multilingual articles, this will be the body of the default language"s content.
descriptionstringThe description of the article. For multilingual articles, this will be the description of the default language"s content.
parent_idintegerThe id of the article"s parent collection or section. An article without this field stands alone.
parent_typestringThe type of parent, which can either be a `collection` or `section`.
statestringWhether the article will be `published` or will be a `draft`. Defaults to draft. For multilingual articles, this will be the state of the default language"s content. one of
published · drafttitlestringThe title of the article.For multilingual articles, this will be the title of the default language"s content.
translated__content__ar__author__idintegerThe ID of the author of the article.
translated__content__ar__bodystringThe body of the article.
translated__content__ar__created__atintegerThe time when the article was created (seconds).
translated__content__ar__descriptionstringThe description of the article.
translated__content__ar__statestringWhether the article is `published` or is a `draft` .one of
published · drafttranslated__content__ar__titlestringThe title of the article.
translated__content__ar__typestringThe type of object - `article_content` .one of
None · article_contenttranslated__content__ar__updated__atintegerThe time when the article was last updated (seconds).
translated__content__ar__urlstringThe URL of the article.
translated__content__bg__author__idintegerThe ID of the author of the article.
translated__content__bg__bodystringThe body of the article.
translated__content__bg__created__atintegerThe time when the article was created (seconds).
translated__content__bg__descriptionstringThe description of the article.
+321 more parameters. See the server's own documentation for the full schema.
INTERCOM_CREATE_A_NOTEYou can add a note to a single contact.4 params
You can add a note to a single contact.
Parameters* required
admin_idstringThe unique identifier of a given admin.
bodystringThe text of the note.
contact_idstringThe unique identifier of a given contact.
idintegerThe unique identifier of a given contact.
INTERCOM_CREATE_CONVERSATIONCreates a new conversation in Intercom6 params
Creates a new conversation in Intercom
Parameters* required
bodystringThe message content for the conversation
from_admin_idstringID of the admin creating the conversation. If not provided, uses authenticated admin
from_contact_idstringID of the contact to create the conversation from. Either from_user_id or from_contact_id is required
from_user_idstringID of the user to create the conversation from. Either from_user_id or from_contact_id is required
message_typestringType of message: inapp, email, or facebookdefault: inapp
subjectstringSubject line for the conversation
INTERCOM_CREATE_OR_UPDATE_A_COMPANYYou can create or update a company. Companies will be only visible in Intercom when there is at least one associated user. Companies are looked up via `company_id` in a `POST` request, if not found via `company_id`, the new company will be created, if found, that company will...9 params
You can create or update a company. Companies will be only visible in Intercom when there is at least one associated user. Companies are looked up via `company_id` in a `POST` request, if not found via `company_id`, the new company will be created, if found, that company will...
Parameters* required
company_idstringThe company id you have defined for the company. Can"t be updated
custom_attributesobjectA hash of key/value pairs containing any other data about the company you want Intercom to store.
industrystringThe industry that this company operates in.
monthly_spendintegerHow much revenue the company generates for your business. Note that this will truncate floats. i.e. it only allow for whole integers, 155.98 will be truncated to 155. Note that this has an upper li...
namestringThe name of the Company
planstringThe name of the plan you have associated with the company.
remote_created_atintegerThe time the company was created by you.
sizeintegerThe number of employees in this company.
websitestringThe URL for this company"s website. Please note that the value specified here is not validated. Accepts any string.
INTERCOM_DELETE_A_COLLECTIONYou can delete a single collection by making a DELETE request to `https://api.intercom.io/collections/<id>`.1 params
You can delete a single collection by making a DELETE request to `https://api.intercom.io/collections/<id>`.
Parameters* required
idintegerThe unique identifier for the collection which is given by Intercom.
INTERCOM_DELETE_A_COMPANYYou can delete a single company.1 params
You can delete a single company.
Parameters* required
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_DELETE_A_CONTACTYou can delete a single contact.1 params
You can delete a single contact.
Parameters* required
idstringid
INTERCOM_DELETE_AN_ARTICLEYou can delete a single article by making a DELETE request to `https://api.intercom.io/articles/<id>`.1 params
You can delete a single article by making a DELETE request to `https://api.intercom.io/articles/<id>`.
Parameters* required
idintegerThe unique identifier for the article which is given by Intercom.
INTERCOM_DETACH_A_CONTACT_FROM_A_COMPANYYou can detach a company from a single contact.2 params
You can detach a company from a single contact.
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_GET_A_CONTACTYou can fetch the details of a single contact.1 params
You can fetch the details of a single contact.
Parameters* required
idstringid
INTERCOM_GET_CONVERSATIONRetrieves a specific conversation by ID with all messages and details2 params
Retrieves a specific conversation by ID with all messages and details
Parameters* required
conversation_idstringThe ID of the conversation to retrieve
display_asstringDisplay format for message content: plaintext or html
INTERCOM_IDENTIFY_AN_ADMINYou can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you are building a custom "Log in with Intercom" flow for your site, and you call the `/me` endpoint to identify the logged-in user,...
You can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you are building a custom "Log in with Intercom" flow for your site, and you call the `/me` endpoint to identify the logged-in user,...
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_ACTIVITY_LOGSYou can get a log of activities by all admins in an app.2 params
You can get a log of activities by all admins in an app.
Parameters* required
created_at_afterstringThe start date that you request data for. It must be formatted as a UNIX timestamp.
created_at_beforestringThe end date that you request data for. It must be formatted as a UNIX timestamp.
INTERCOM_LIST_ALL_ADMINSYou can fetch a list of admins for a given workspace.
You can fetch a list of admins for a given workspace.
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_ARTICLESYou can fetch a list of all articles by making a GET request to `https://api.intercom.io/articles`. > 📘 How are the articles sorted and ordered? > > Articles will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results...
You can fetch a list of all articles by making a GET request to `https://api.intercom.io/articles`. > 📘 How are the articles sorted and ordered? > > Articles will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results...
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_COLLECTIONSYou can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results then we'll show the most rece...
You can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results then we'll show the most rece...
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_COMPANIESYou can list companies. The company list is sorted by the `last_request_at` field and by default is ordered descending, most recently requested first. Note that the API does not include companies who have no associated users in list responses. When using the Companies endpoint...3 params
You can list companies. The company list is sorted by the `last_request_at` field and by default is ordered descending, most recently requested first. Note that the API does not include companies who have no associated users in list responses. When using the Companies endpoint...
Parameters* required
orderstring`asc` or `desc`. Return the companies in ascending or descending order. Defaults to desc
pageintegerThe page of results to fetch. Defaults to first page
per_pageintegerHow many results to return per page. Defaults to 15. Maximum allowed value is 60.default: 15
INTERCOM_LIST_ALL_HELP_CENTERSYou can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`.
You can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`.
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_NOTESYou can fetch a list of notes that are associated to a contact.1 params
You can fetch a list of notes that are associated to a contact.
Parameters* required
idintegerThe unique identifier of a contact.
INTERCOM_LIST_ATTACHED_COMPANIES_FOR_CONTACTYou can fetch a list of companies that are associated to a contact.1 params
You can fetch a list of companies that are associated to a contact.
Parameters* required
idstringThe unique identifier for the contact which is given by Intercom
INTERCOM_LIST_ATTACHED_CONTACTSYou can fetch a list of all contacts that belong to a company.1 params
You can fetch a list of all contacts that belong to a company.
Parameters* required
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_LIST_ATTACHED_SEGMENTS_FOR_COMPANIESYou can fetch a list of all segments that belong to a company.1 params
You can fetch a list of all segments that belong to a company.
Parameters* required
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_LIST_ATTACHED_SEGMENTS_FOR_CONTACTYou can fetch a list of segments that are associated to a contact.1 params
You can fetch a list of segments that are associated to a contact.
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
INTERCOM_LIST_CONVERSATIONSLists conversations from Intercom with filtering and pagination support5 params
Lists conversations from Intercom with filtering and pagination support
Parameters* required
assignee_idstringFilter by assignee admin ID
display_asstringDisplay format: plaintext or html
per_pageintegerNumber of conversations per page (1-150)default: 20
starting_afterstringPagination cursor - ID of the last conversation from previous page
statestringFilter by conversation state: open, closed, snoozed
INTERCOM_LIST_SUBSCRIPTIONS_FOR_A_CONTACTYou can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated...1 params
You can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated...
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
INTERCOM_LIST_TAGS_ATTACHED_TO_A_CONTACTYou can fetch a list of all tags that are attached to a specific contact.1 params
You can fetch a list of all tags that are attached to a specific contact.
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
INTERCOM_MERGE_A_LEAD_AND_A_USERYou can merge a contact with a `role` of `lead` into a contact with a `role` of `user`.2 params
You can merge a contact with a `role` of `lead` into a contact with a `role` of `user`.
Parameters* required
fromstringThe unique identifier for the contact to merge away from. Must be a lead.
intostringThe unique identifier for the contact to merge into. Must be a user.
INTERCOM_REMOVE_SUBSCRIPTION_FROM_A_CONTACTYou can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.2 params
You can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
idstringThe unique identifier for the subscription type which is given by Intercom
INTERCOM_REMOVE_TAG_FROM_A_CONTACTYou can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact.2 params
You can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact.
Parameters* required
contact_idstringThe unique identifier for the contact which is given by Intercom
idstringThe unique identifier for the tag which is given by Intercom
INTERCOM_REOPEN_CONVERSATIONReopens a closed conversation in Intercom3 params
Reopens a closed conversation in Intercom
Parameters* required
admin_idstringID of the admin reopening the conversation
bodystringOptional message to send when reopening the conversation
conversation_idstringThe ID of the conversation to reopen
INTERCOM_REPLY_TO_CONVERSATIONSends a reply to an existing conversation in Intercom5 params
Sends a reply to an existing conversation in Intercom
Parameters* required
admin_idstringID of the admin sending the reply. Required - must be explicitly provided.
attachment_urlsarrayList of attachment URLs to include in the reply
conversation_idstringThe ID of the conversation to reply to
message_bodystringThe message content to send as a reply
message_typestringType of message: comment, note, or assignmentdefault: comment
INTERCOM_RETRIEVE_A_COLLECTIONYou can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collections/<id>`.1 params
You can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collections/<id>`.
Parameters* required
idintegerThe unique identifier for the collection which is given by Intercom.
INTERCOM_RETRIEVE_A_COMPANY_BY_IDYou can fetch a single company.1 params
You can fetch a single company.
Parameters* required
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_RETRIEVE_A_HELP_CENTERYou can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/<id>`.1 params
You can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/<id>`.
Parameters* required
idintegerThe unique identifier for the collection which is given by Intercom.
INTERCOM_RETRIEVE_AN_ADMINYou can retrieve the details of a single admin.1 params
You can retrieve the details of a single admin.
Parameters* required
idintegerThe unique identifier of a given admin
INTERCOM_RETRIEVE_AN_ARTICLEYou can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/<id>`.1 params
You can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/<id>`.
Parameters* required
idintegerThe unique identifier for the article which is given by Intercom.
INTERCOM_RETRIEVE_COMPANIESYou can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `https://api.intercom.io/companies?company_id={company_id}` You can fetch all companies and filter by `segment_id` or `tag_id` as a query parameter. `https://ap...6 params
You can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `https://api.intercom.io/companies?company_id={company_id}` You can fetch all companies and filter by `segment_id` or `tag_id` as a query parameter. `https://ap...
Parameters* required
company_idstringThe `company_id` of the company to filter by.
namestringThe `name` of the company to filter by.
pageintegerThe page of results to fetch. Defaults to first page
per_pageintegerHow many results to display per page. Defaults to 15
segment_idstringThe `segment_id` of the company to filter by.
tag_idstringThe `tag_id` of the company to filter by.
INTERCOM_SCROLL_OVER_ALL_COMPANIESThe `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply. The Scroll API provides an efficient mechanism for iterating over all companies in a dataset. - Each app can only have 1 scroll op...1 params
The `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply. The Scroll API provides an efficient mechanism for iterating over all companies in a dataset. - Each app can only have 1 scroll op...
Parameters* required
scroll_paramstringScroll Param
INTERCOM_SEARCH_CONVERSATIONSSearches for conversations using query string with support for filtering and sorting5 params
Searches for conversations using query string with support for filtering and sorting
Parameters* required
per_pageintegerNumber of conversations per page (1-150)default: 20
querystringSearch query string to find conversations
sort_fieldstringField to sort by: created_at, updated_at, waiting_sincedefault: updated_at
sort_orderstringSort order: ascending or descendingdefault: descending
starting_afterstringPagination cursor - ID of the last conversation from previous page
INTERCOM_SEARCH_FOR_ARTICLESYou can search for articles by making a GET request to `https://api.intercom.io/articles/search`.4 params
You can search for articles by making a GET request to `https://api.intercom.io/articles/search`.
Parameters* required
help_center_idintegerThe ID of the Help Center to search in.
highlightbooleanReturn a highlighted version of the matching content within your articles. Refer to the response schema for more details.
phrasestringThe phrase within your articles to search for.
statestringThe state of the Articles returned. One of `published`, `draft` or `all`.
INTERCOM_SET_AN_ADMIN_TO_AWAYYou can set an Admin as away for the Inbox.3 params
You can set an Admin as away for the Inbox.
Parameters* required
away_mode_enabledbooleanSet to "true" to change the status of the admin to away.default: true
away_mode_reassignbooleanSet to "true" to assign any new conversation replies to your default inbox. default: false
idintegerThe unique identifier of a given admin
INTERCOM_UPDATE_A_COLLECTIONYou can update the details of a single collection by making a PUT request to `https://api.intercom.io/collections/<id>`.116 params
You can update the details of a single collection by making a PUT request to `https://api.intercom.io/collections/<id>`.
Parameters* required
descriptionstringThe description of the collection. For multilingual collections, this will be the description of the default language"s content.
idintegerThe unique identifier for the collection which is given by Intercom.
namestringThe name of the collection. For multilingual collections, this will be the name of the default language"s content.
parent_idstringThe id of the parent collection. If `null` then it will be updated as the first level collection.
translated__content__ar__descriptionstringThe description of the collection. Only available for collections.
translated__content__ar__namestringThe name of the collection or section.
translated__content__ar__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__bg__descriptionstringThe description of the collection. Only available for collections.
translated__content__bg__namestringThe name of the collection or section.
translated__content__bg__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__bs__descriptionstringThe description of the collection. Only available for collections.
translated__content__bs__namestringThe name of the collection or section.
translated__content__bs__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__ca__descriptionstringThe description of the collection. Only available for collections.
translated__content__ca__namestringThe name of the collection or section.
translated__content__ca__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__cs__descriptionstringThe description of the collection. Only available for collections.
translated__content__cs__namestringThe name of the collection or section.
translated__content__cs__typestringThe type of object - `group_content` .one of
None · group_contenttranslated__content__da__descriptionstringThe description of the collection. Only available for collections.
+96 more parameters. See the server's own documentation for the full schema.
INTERCOM_UPDATE_A_COMPANYYou can update a single company using the Intercom provisioned `id`. {% admonition type="attention" name="Using `company_id`" %} When updating a company it is not possible to update `company_id`. This can only be set once upon creation of the company. {% /admonition %}1 params
You can update a single company using the Intercom provisioned `id`. {% admonition type="attention" name="Using `company_id`" %} When updating a company it is not possible to update `company_id`. This can only be set once upon creation of the company. {% /admonition %}
Parameters* required
idstringThe unique identifier for the company which is given by Intercom
INTERCOM_UPDATE_A_CONTACTYou can update an existing contact (ie. user or lead).1 params
You can update an existing contact (ie. user or lead).
Parameters* required
idstringid
INTERCOM_UPDATE_AN_ARTICLEYou can update the details of a single article by making a PUT request to `https://api.intercom.io/articles/<id>`.342 params
You can update the details of a single article by making a PUT request to `https://api.intercom.io/articles/<id>`.
Parameters* required
author_idintegerThe id of the author of the article. For multilingual articles, this will be the id of the author of the default language"s content. Must be a teammate on the help center"s workspace.
bodystringThe content of the article. For multilingual articles, this will be the body of the default language"s content.
descriptionstringThe description of the article. For multilingual articles, this will be the description of the default language"s content.
idintegerThe unique identifier for the article which is given by Intercom.
parent_idstringThe id of the article"s parent collection or section. An article without this field stands alone.
parent_typestringThe type of parent, which can either be a `collection` or `section`.
statestringWhether the article will be `published` or will be a `draft`. Defaults to draft. For multilingual articles, this will be the state of the default language"s content. one of
published · drafttitlestringThe title of the article.For multilingual articles, this will be the title of the default language"s content.
translated__content__ar__author__idintegerThe ID of the author of the article.
translated__content__ar__bodystringThe body of the article.
translated__content__ar__created__atintegerThe time when the article was created (seconds).
translated__content__ar__descriptionstringThe description of the article.
translated__content__ar__statestringWhether the article is `published` or is a `draft` .one of
published · drafttranslated__content__ar__titlestringThe title of the article.
translated__content__ar__typestringThe type of object - `article_content` .one of
None · article_contenttranslated__content__ar__updated__atintegerThe time when the article was last updated (seconds).
translated__content__ar__urlstringThe URL of the article.
translated__content__bg__author__idintegerThe ID of the author of the article.
translated__content__bg__bodystringThe body of the article.
translated__content__bg__created__atintegerThe time when the article was created (seconds).
+322 more parameters. See the server's own documentation for the full schema.
mcp-intercom
Intercom MCP Pack — contacts, conversations, companies via OAuth.
Part of Pipeworx — an MCP gateway connecting AI agents to 1476+ live data sources.
Tools
| Tool | Description |
|---|---|
ic_search_contacts | Search for contacts by name, email, or custom attributes. Returns contact ID, name, email, and metadata. |
ic_get_contact | Get full contact details by ID. Returns name, email, phone, attributes, tags, and conversation history. |
ic_list_conversations | List conversations with pagination. Returns conversation ID, participants, status, created date, and last message preview. |
ic_get_conversation | Get complete conversation thread by ID. Returns all messages, timestamps, participants, and metadata. |
ic_list_companies | List companies with pagination. Returns company ID, name, website, employee count, and custom attributes. |
Quick Start
Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):
{
"mcpServers": {
"intercom": {
"url": "https://gateway.pipeworx.io/intercom/mcp"
}
}
}
What this endpoint actually serves
tools/list at https://gateway.pipeworx.io/intercom/mcp returns the tools in the table
above plus the shared Pipeworx meta-tools — ask_pipeworx,
discover_tools, search_within, remember/recall and the rest of the
gateway-wide set. So the tool count you see is larger than this table: a
single-pack endpoint currently lists roughly 30 shared tools alongside the
pack's own. The connection's initialize response states its exact scope, and
is the authoritative answer for a given day.
This is deliberate, not multiplexing by accident. The meta-tools are what let a
scoped connection answer a question this pack does not cover — via
ask_pipeworx, which routes across the whole catalog — without you adding a
second MCP server. There is currently no way to mount a pack endpoint without
them; if the extra schemas cost you more context than the routing is worth,
connect to the full gateway once rather than to several pack endpoints.
Or connect to the full Pipeworx gateway to get every pack's tools listed directly, instead of just this one's:
{
"mcpServers": {
"pipeworx": {
"url": "https://gateway.pipeworx.io/mcp"
}
}
}
Both URLs reach the same gateway and the same 1476+ data sources. The
only difference is which pack's tools are listed directly; ask_pipeworx
reaches all of them from either one.
Using with ask_pipeworx
Instead of calling tools directly, you can ask questions in plain English — this works on the pack endpoint above as well as on the full gateway:
ask_pipeworx({ question: "your question about Intercom data" })
The gateway picks the right tool and fills the arguments automatically.
More
License
MIT
No MCP client? Call it over HTTP
This pack runs against a connected intercom account, so it needs a Pipeworx key: sign in at https://pipeworx.io/account, connect intercom, then call POST https://gateway.pipeworx.io/v1/tools/ic_search_contacts with Authorization: Bearer <your Pipeworx key>. Inspect any tool: GET https://gateway.pipeworx.io/v1/tools/ic_search_contacts. Find one: POST https://gateway.pipeworx.io/v1/tools/search_packs with {"query":"..."}.
Featured
Fastest browser for AI agents to run web automation tasks, always free.
Download Free life-time →Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →belt cli automatically finds the best tools and skills for your agent. image, video, music, tts...
one prompt install →Connect your Claude agent to live crypto prices and trading routes via 1inch
Get the MCP →