Summary
This handles WhatsApp Business API automation for customer support, notifications, and marketing campaigns. You get chatbot flows with configurable responses, AI-powered customer support with agent handoff, and templated messaging for order updates, appointment reminders, and broadcasts. The setup walks through Meta Business Account configuration, webhook setup, and template approval. Templates support variables, buttons, and media. Chatbot flows include intent detection, order lookups, and escalation triggers based on sentiment or keywords. The broadcast system has audience segmentation and opt-out handling. Built on n8n's WhatsApp templates, so it's geared toward e-commerce and service businesses that need structured messaging workflows rather than freeform chat.
Install
npx skills add https://github.com/claude-office-skills/skills --skill whatsapp-automation
