The churn-prevention skill helps SaaS teams reduce subscriber loss by designing cancel flows, implementing save offers, recovering failed payments, and building retention strategies. It serves product managers, marketers, and retention specialists working to lower both voluntary churn (customer-initiated cancellations) and involuntary churn (failed payments). The skill addresses the problem of losing customers by providing frameworks to intercept cancellations with targeted offers, gather cancellation reasons, and automate payment recovery before subscribers leave.
npx skills add https://github.com/coreyhaines31/marketingskills --skill churn-prevention