Opportunity Solution Trees

This walks you through building Teresa Torres' Opportunity Solution Trees, the framework product teams use to connect business outcomes to customer needs without jumping straight to features. It guides you from defining a measurable outcome at the top, through mapping customer opportunities from research, to generating multiple solutions and designing experiments. The structure is solid: it enforces the discipline of framing opportunities from the customer's perspective and comparing at least three solutions before committing. Use it when you're doing continuous discovery and need to keep your team focused on needs instead of feature requests. Skip it if the solution is already decided or you're not actually talking to customers.