Summary
A comprehensive ServiceNow integration exposing over 400 tools across ITSM, HRSD, CSM, ITOM, and scripting modules. Handles the full lifecycle: query incidents and changes, deploy business rules and client scripts, trigger ATF test suites, manage Service Portal widgets, run Now Assist Agentic Playbooks, and coordinate multi-instance operations across dev, staging, and production environments. Built with role-based tool packages for service desk agents, platform developers, integration engineers, and MSPs managing multiple customer tenants. Includes five-tier permission controls where read operations are always available and write, CMDB, scripting, and AI capabilities require explicit opt-in. Works with Claude, ChatGPT, Cursor, and any MCP-compatible client through stdio transport.
Notes, actions and memory. Without a meeting bot. First month 100% off.
Download for free →
Keep your Mac awake while Claude Code and 40+ AI agents run. Sleeps when they're idle.
One time payment $9 →
Give your AI agent a complete email layer—sending, inbound inboxes, and sandbox testing.
Get 4K emails/month free →
Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →
Your agent targets a perfect 10 Code Health score. Deterministic. Every commit.
Try For Free →
Agent, run crypto. Access onchain data & trade routes via 1inch.
Install now →
NowAIKit: ServiceNow MCP Server
Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.
450+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.
🚀 Install (2 minutes)
Requires Node.js 20+.
# 1 — install
npm install -g nowaikit
# 2 — run the wizard: it detects your AI clients and writes their config for you
npx nowaikit setup
Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.
Prefer a UI?
npx nowaikit webfor a local dashboard — or use NowAIKit Cloud (nothing to install).
🔌 Manual setup (skip the wizard)
Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):
{
"mcpServers": {
"nowaikit": {
"command": "npx",
"args": ["-y", "nowaikit"],
"env": {
"SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",
"SERVICENOW_BASIC_USERNAME": "your_username",
"SERVICENOW_BASIC_PASSWORD": "your_password"
}
}
}
}
OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.
No instance? Grab a free Personal Developer Instance at developer.servicenow.com.
💬 Use it — just ask
- "How many active P1 incidents are open right now?"
- "Show me the 5 most recent changes and their risk."
- "Create a business rule on the incident table that…"
- "Run the ATF suite for the HR onboarding flow."
- "What's the CMDB health for our prod CIs?"
- "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."
Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.
📚 Docs
| Installation · Client setup | All 450+ tools · Tool packages |
| Multi-instance · OAuth | Scripting · ATF · Reporting |
Full guides & product home → nowaikit.com
🧩 Part of the NowAIKit suite
- 🌐 nowaikit.com — docs, guides & product home
- ☁️ NowAIKit Cloud — the toolkit in your browser, no install
- 📦
nowaikit-sdk— TypeScript ServiceNow client library - 🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)
⚠️ Official distribution only: install from npm (
nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub.zip— beware copycat "download" repos.
© 2026 AartiQ (Hardik Benani) · NowAIKit Source Available License
Featured
Notes, actions and memory. Without a meeting bot. First month 100% off.
Download for free →Keep your Mac awake while Claude Code and 40+ AI agents run. Sleeps when they're idle.
One time payment $9 →Give your AI agent a complete email layer—sending, inbound inboxes, and sandbox testing.
Get 4K emails/month free →Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →Your agent targets a perfect 10 Code Health score. Deterministic. Every commit.
Try For Free →Agent, run crypto. Access onchain data & trade routes via 1inch.
Install now →Configuration
SERVICENOW_INSTANCE_URLYour ServiceNow instance URL (e.g. https://yourinstance.service-now.com)
SERVICENOW_AUTH_METHODAuthentication method: 'basic' or 'oauth'
SERVICENOW_BASIC_USERNAMEServiceNow username (for basic auth)
SERVICENOW_BASIC_PASSWORDServiceNow password (for basic auth)
WRITE_ENABLEDEnable write operations (true/false, default: false)
SCRIPTING_ENABLEDEnable scripting operations (true/false, default: false)
CMDB_WRITE_ENABLEDEnable CMDB write operations (true/false, default: false)
NOW_ASSIST_ENABLEDEnable Now Assist AI features (true/false, default: false)
ATF_ENABLEDEnable ATF test execution (true/false, default: false)
MCP_TOOL_PACKAGERole-based tool package: full, service_desk, platform_developer, etc.