Summary
This is the nuclear option for ServiceNow automation. You get 400+ tools spanning ITSM, CMDB, HRSD, CSM, SecOps, Flow Designer, ATF, Service Portal, and Integration Hub. It handles read and write operations, script deployment, catalog orders, approval workflows, and multi-instance orchestration. The role-based package system lets you scope tools by persona (platform dev, portal dev, integration engineer). You can query dev and prod simultaneously, trigger Agentic Playbooks, run ATF suites, and manage multiple customer tenants in one session. Works with Claude, ChatGPT, Cursor, Copilot, or any MCP client. If you're doing serious ServiceNow work with AI, this replaces a dozen manual workflows.
Notes, actions and memory. Without a meeting bot. First month 100% off.
Download for free →
Keep your Mac awake while Claude Code and 40+ AI agents run. Sleeps when they're idle.
One time payment $9 →
Give your AI agent a complete email layer—sending, inbound inboxes, and sandbox testing.
Get 4K emails/month free →
Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →
Your agent targets a perfect 10 Code Health score. Deterministic. Every commit.
Try For Free →
Agent, run crypto. Access onchain data & trade routes via 1inch.
Install now →
ServiceNow MCP Server (NowAIKit)
Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.
450+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.
🚀 Install (2 minutes)
Requires Node.js 20+.
# 1 — install
npm install -g nowaikit
# 2 — run the wizard: it detects your AI clients and writes their config for you
npx nowaikit setup
Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.
Prefer a UI?
npx nowaikit webfor a local dashboard — or use NowAIKit Cloud (nothing to install).
🔌 Manual setup (skip the wizard)
Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):
{
"mcpServers": {
"nowaikit": {
"command": "npx",
"args": ["-y", "nowaikit"],
"env": {
"SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",
"SERVICENOW_BASIC_USERNAME": "your_username",
"SERVICENOW_BASIC_PASSWORD": "your_password"
}
}
}
}
OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.
No instance? Grab a free Personal Developer Instance at developer.servicenow.com.
💬 Use it — just ask
- "How many active P1 incidents are open right now?"
- "Show me the 5 most recent changes and their risk."
- "Create a business rule on the incident table that…"
- "Run the ATF suite for the HR onboarding flow."
- "What's the CMDB health for our prod CIs?"
- "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."
Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.
📚 Docs
| Installation · Client setup | All 450+ tools · Tool packages |
| Multi-instance · OAuth | Scripting · ATF · Reporting |
Full guides & product home → nowaikit.com
🧩 Part of the NowAIKit suite
- 🌐 nowaikit.com — docs, guides & product home
- ☁️ NowAIKit Cloud — the toolkit in your browser, no install
- 📦
nowaikit-sdk— TypeScript ServiceNow client library - 🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)
⚠️ Official distribution only: install from npm (
nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub.zip— beware copycat "download" repos.
© 2026 AartiQ (Hardik Benani) · NowAIKit Source Available License
Featured
Notes, actions and memory. Without a meeting bot. First month 100% off.
Download for free →Keep your Mac awake while Claude Code and 40+ AI agents run. Sleeps when they're idle.
One time payment $9 →Give your AI agent a complete email layer—sending, inbound inboxes, and sandbox testing.
Get 4K emails/month free →Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →Your agent targets a perfect 10 Code Health score. Deterministic. Every commit.
Try For Free →Agent, run crypto. Access onchain data & trade routes via 1inch.
Install now →Configuration
SERVICENOW_INSTANCE_URLYour ServiceNow instance URL (e.g. https://yourinstance.service-now.com)
SERVICENOW_AUTH_METHODAuthentication method: 'basic' or 'oauth'
SERVICENOW_BASIC_USERNAMEServiceNow username (for basic auth)
SERVICENOW_BASIC_PASSWORDServiceNow password (for basic auth)
WRITE_ENABLEDEnable write operations (true/false, default: false)
SCRIPTING_ENABLEDEnable scripting operations (true/false, default: false)
CMDB_WRITE_ENABLEDEnable CMDB write operations (true/false, default: false)
NOW_ASSIST_ENABLEDEnable Now Assist AI features (true/false, default: false)
ATF_ENABLEDEnable ATF test execution (true/false, default: false)
MCP_TOOL_PACKAGERole-based tool package: full, service_desk, platform_developer, etc.