Atera

Atera MCP Server

Model Context Protocol (MCP) server for interacting with the Atera RMM API. Implements a decision tree architecture for efficient tool discovery and reduced context overhead.

One-Click Deployment

[!IMPORTANT] Before you click: this server depends on @wyre-technology/node-atera, which is hosted on the GitHub Packages npm registry. GitHub Packages has no anonymous access — even though the package is public, every npm install needs a token. The cloud builder runs npm install for you, so you must give it one, or the build fails with npm error 401 Unauthorized ... npm.pkg.github.com.

1. Create a GitHub Personal Access Token with the read:packages scope (classic token). Any GitHub account works — you do not need to be a member of the WYRE-AI org to read its public packages.
2. Add it as a build variable when prompted by the deploy flow:
   • Cloudflare Workers → set a build variable named NODE_AUTH_TOKEN to your PAT (Workers → Settings → Build → Variables and Secrets).
   • DigitalOcean App Platform → set an encrypted env var named GITHUB_TOKEN with scope Build Time to your PAT (the .do/app.yaml already declares it).

[!NOTE] The DigitalOcean target builds the full Docker image and runs the complete MCP server over HTTP — this is the recommended path for operators. The Cloudflare Workers target is currently a thin entrypoint stub (the /mcp route returns 501 Not Implemented) and is best suited to gateway-style deployments; for a full self-hosted server prefer DigitalOcean or the prebuilt container image (ghcr.io/wyre-ai/atera-mcp).

Features

• Decision Tree Navigation: Tools are organized by domain (customers, agents, tickets, alerts, contacts). Navigate to a domain first, then use domain-specific tools.
• Lazy Client Loading: The Atera client is only instantiated when first needed, reducing startup time.
• Full API Coverage: Supports customer management, device/agent monitoring, ticket operations, alert handling, and contact management.
• Rate Limit Handling: Built-in rate limiting via the node-atera client (700 req/min).
• Interactive Ticket Card (MCP Apps): atera_tickets_get renders as an interactive card in MCP Apps hosts (Claude Desktop/web) with an in-card "Add comment" round-trip via atera_tickets_add_comment (internal-only by default); plain-JSON behavior is unchanged in other hosts. The card is neutral by default and brandable via window.__BRAND__ injection or MCP_BRAND_* env vars (MCP_BRAND_NAME, MCP_BRAND_LOGO_URL, MCP_BRAND_PRIMARY_COLOR, MCP_BRAND_ACCENT_COLOR, MCP_BRAND_BG, MCP_BRAND_TEXT) — no rebuild needed.

Installation

This package is published to the GitHub Packages npm registry, which requires a token even for public packages. Authenticate once, then install:

# Authenticate npm to GitHub Packages (token needs the read:packages scope)
export NODE_AUTH_TOKEN=$(gh auth token)   # or a PAT with read:packages

npm install @wyre-ai/atera-mcp

The repo's .npmrc already points the @wyre-ai scope at GitHub Packages and reads the token from NODE_AUTH_TOKEN, so no further config is needed.

Or build from source:

git clone https://github.com/WYRE-AI/atera-mcp.git
cd atera-mcp
npm install
npm run build

Configuration

Set the following environment variable:

Getting Your API Key

1. Log into Atera as an admin
2. Go to Admin > API
3. Generate or copy your API key

Usage

With Claude Desktop

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "atera": {
      "command": "npx",
      "args": ["@wyre-ai/atera-mcp"],
      "env": {
        "ATERA_API_KEY": "your-api-key-here"
      }
    }
  }
}

With MCP Gateway

Configure in the gateway registry:

{
  "name": "atera-mcp",
  "command": "node",
  "args": ["/path/to/atera-mcp/dist/index.js"],
  "env": {
    "ATERA_API_KEY": "${ATERA_API_KEY}"
  }
}

Docker

docker build -t atera-mcp .
docker run -e ATERA_API_KEY=your-key atera-mcp

Decision Tree Architecture

This server uses a navigation-based approach to tool discovery:

1. Start: Only atera_navigate tool is available
2. Navigate: Call atera_navigate with a domain (customers, agents, tickets, alerts, contacts)
3. Domain Tools: After navigation, domain-specific tools become available
4. Back: Use atera_back to return to domain selection

This architecture:

• Reduces tool list size for better LLM performance
• Groups related operations logically
• Minimizes context window usage

Available Domains

Customers

Manage customer (company) records.

• atera_customers_list - List customers with pagination
• atera_customers_get - Get customer by ID
• atera_customers_create - Create new customer

Agents

Manage devices/endpoints with the Atera agent installed.

• atera_agents_list - List agents with optional customer filter
• atera_agents_get - Get agent by ID
• atera_agents_get_by_machine - Get agent by machine name

Tickets

Manage service tickets.

• atera_tickets_list - List tickets with filters
• atera_tickets_get - Get ticket by ID
• atera_tickets_create - Create new ticket
• atera_tickets_update - Update existing ticket

Alerts

Monitor alerts from devices and agents.

• atera_alerts_list - List alerts with filters
• atera_alerts_get - Get alert by ID
• atera_alerts_by_agent - List alerts for an agent
• atera_alerts_by_device - List alerts for a device

Contacts

Manage customer contacts.

• atera_contacts_list - List all contacts
• atera_contacts_get - Get contact by ID
• atera_contacts_by_customer - List contacts for a customer

Example Conversation

User: List all open tickets

Claude: I'll navigate to the tickets domain and list open tickets.
[Calls atera_navigate with domain: "tickets"]
[Calls atera_tickets_list with ticketStatus: "Open"]

Result: Found 15 open tickets...

Development

# Install dependencies
npm install

# Build
npm run build

# Run in development
npm run dev

# Type check
npm run typecheck

# Lint
npm run lint

# Test
npm run test

API Rate Limits

Atera API allows 700 requests per minute. The underlying node-atera client handles rate limiting automatically with request queuing.

License

Apache-2.0

Contributing

Contributions welcome! Please read our contributing guidelines and submit PRs to the main branch.