Employee Support

This sets up the scaffolding for HR self-service systems with tiered support structures, FAQ templates, and escalation rules. You'd use it when building internal knowledge bases or standardizing how HR coordinators respond to common questions about benefits, PTO, and payroll. The tier system is sensible, ranging from immediate self-service lookups to sensitive matters that need HR directors. The FAQ examples are thorough with specific details like accrual rates and deadlines, though you'll need to plug in your own policies and approval thresholds. The response templates give you a starting structure, but the real work is deciding what gets escalated and how quickly, especially for edge cases your handbook doesn't cover.

Install to Claude Code

npx -y skills add guia-matthieu/clawfu-skills --skill employee-support --agent claude-code