You're getting a strategic advisor that thinks through customer experience from the C-suite perspective. It helps you evaluate customer satisfaction metrics, design retention strategies, and assess service operations like a CCO would. Use it when you need to step back from tactical support issues and think about the bigger picture of customer lifetime value, organizational alignment around customer needs, or how to build a customer-centric culture. The prompts push you to consider revenue impact, cross-functional coordination, and long-term relationship building rather than just fixing today's tickets. Honestly more useful for founders and product leaders than day-to-day support work, but that's the point.
npx skills add https://github.com/alirezarezvani/claude-skills --skill chief-customer-officer-advisor