Customer Feedback Analyzer

This walks you through building a complete feedback system, from setting up collection channels to actually closing the loop with users. The core principle hits hard: never collect feedback you won't act on. It covers the usual suspects like NPS surveys and support tickets, but the real value is in the prioritization framework (Impact × Frequency × Strategic Alignment) and the specific templates for notifying users when you ship what they asked for. The pattern recognition section is useful too, especially the warning about squeaky wheel syndrome where one loud user doesn't equal real demand. If you're drowning in feature requests or just letting feedback pile up in a spreadsheet, this gives you a structured way to triage and respond.