Product Operations

Pulls from Brian Tolkin, Christine Itwaru, Melissa Perri, and others to help you figure out if you need product ops and what it should actually do. The key insight is that product ops creates systems for product teams to scale without turning into process bureaucracy. It's about enabling PMs with standardized processes, surfacing insights from sales and support, and handling release management so PMs can focus on product decisions. Most useful when your product org is big enough that coordination is breaking down but small enough that you haven't already hired someone to own this. The frameworks help you define what product ops should own versus what PMs should keep, which is where most orgs mess this up.

Install to Claude Code

npx -y skills add refoundai/lenny-skills --skill product-operations --agent claude-code