Zendesk

A solid integration for teams running support through Zendesk. It handles the standard workflow: search tickets before creating duplicates, update status with internal notes, look up users by email, and export queue snapshots when you need reporting data. The skill enforces sensible guardrails like confirming before closing tickets or posting public replies, and it respects rate limits during bulk operations. Setup requires three environment variables for API auth. If you're already using Claude to triage or summarize support work, this gives you direct read/write access to your Zendesk instance without jumping between tools. Best for teams that want to automate ticket routing or pull context into longer investigations.

Install to Claude Code

npx -y skills add jdrhyne/agent-skills --skill Zendesk --agent claude-code