
Turns tribal knowledge into actual documentation. You describe a process however it exists today, messy exceptions and all, and it generates a complete SOP with flowcharts, RACI matrix, edge cases, and metrics. The format is opinionated but practical: focuses on who does what, when things trigger, and what to do when the normal path breaks. If you have a knowledge base connected it'll check for existing docs first and publish when done. Most useful when someone's leaving and their process lives entirely in their head, or when you're tired of explaining the same workflow in Slack. The exceptions table is the real value, that's where the actual work lives.
$ npx -y skills add anthropics/knowledge-work-plugins --skill process-doc --agent claude-codeInstalls into .claude/skills of the current project.
If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.
Document a business process as a complete standard operating procedure (SOP).
/process-doc $ARGUMENTS
Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.
## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]
### Purpose
[Why this process exists and what it accomplishes]
### Scope
[What's included and excluded]
### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |
### Process Flow
[ASCII flowchart or step-by-step description]
### Detailed Steps
#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]
#### Step 2: [Name]
[Same format]
### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |
### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |
### Related Documents
- [Link to related process or policy]
If ~~knowledge base is connected:
If ~~project tracker is connected:
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