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Skills/Backend & APIs
anthropics avatar

Process Doc

anthropics/knowledge-work-pluginsOfficial

Turns tribal knowledge into actual documentation. You describe a process however it exists today, messy exceptions and all, and it generates a complete SOP with flowcharts, RACI matrix, edge cases, and metrics. The format is opinionated but practical: focuses on who does what, when things trigger, and what to do when the normal path breaks. If you have a knowledge base connected it'll check for existing docs first and publish when done. Most useful when someone's leaving and their process lives entirely in their head, or when you're tired of explaining the same workflow in Slack. The exceptions table is the real value, that's where the actual work lives.

installs
3K
GitHub stars
33.3K
last updated
Aug 21, 2026
View on GitHubSave

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill process-doc --agent claude-code

Installs into .claude/skills of the current project.

Files

/process-doc

If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.

Document a business process as a complete standard operating procedure (SOP).

Usage

/process-doc $ARGUMENTS

How It Works

Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.

Output

## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]

### Purpose
[Why this process exists and what it accomplishes]

### Scope
[What's included and excluded]

### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |

### Process Flow
[ASCII flowchart or step-by-step description]

### Detailed Steps

#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]

#### Step 2: [Name]
[Same format]

### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |

### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |

### Related Documents
- [Link to related process or policy]

If Connectors Available

If ~~knowledge base is connected:

  • Search for existing process documentation to update rather than duplicate
  • Publish the completed SOP to your wiki

If ~~project tracker is connected:

  • Link the process to related projects and workflows
  • Create tasks for process improvement action items

Tips

  1. Start messy — You don't need a perfect description. Tell me how it works today and I'll structure it.
  2. Include the exceptions — "Usually we do X, but sometimes Y" is the most valuable part to document.
  3. Name the people — Even if roles change, knowing who does what today helps get the process right.
SKILL.md on GitHub

Sponsors

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Details

Repository
github.com/anthropics/knowledge-work-plugins
Categories
Backend & APIs, Documentation
First seen
Apr 16, 2026

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