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Skills/Testing & QA
anthropics avatar

User Research

anthropics/knowledge-work-pluginsOfficial

Walks you through the full user research lifecycle, from planning studies to synthesizing findings. You get structured interview guides (warm-up, context, deep dive, reaction, wrap-up), a comparison table of research methods with realistic sample sizes and timelines, and standard analysis frameworks like affinity mapping and journey mapping. The deliverables section covers what you'd actually need to produce: research plans, interview guides, synthesis reports. It's opinionated enough to be useful without being prescriptive. If you're drowning in sticky notes after user interviews or don't know whether you need 5 or 500 participants, this gives you the structure to move forward.

installs
4K
GitHub stars
33.3K
last updated
Aug 21, 2026
View on GitHubSave

Install

$ npx -y skills add anthropics/knowledge-work-plugins --skill user-research --agent claude-code

Installs into .claude/skills of the current project.

Files

User Research

Help plan, execute, and synthesize user research studies.

Research Methods

MethodBest ForSample SizeTime
User interviewsDeep understanding of needs and motivations5-82-4 weeks
Usability testingEvaluating a specific design or flow5-81-2 weeks
SurveysQuantifying attitudes and preferences100+1-2 weeks
Card sortingInformation architecture decisions15-301 week
Diary studiesUnderstanding behavior over time10-152-8 weeks
A/B testingComparing specific design choicesStatistical significance1-4 weeks

Interview Guide Structure

  1. Warm-up (5 min): Build rapport, explain the session
  2. Context (10 min): Understand their current workflow
  3. Deep dive (20 min): Explore the specific topic
  4. Reaction (10 min): Show concepts or prototypes
  5. Wrap-up (5 min): Anything we missed? Thank them.

Analysis Framework

  • Affinity mapping: Group observations into themes
  • Impact/effort matrix: Prioritize findings
  • Journey mapping: Visualize the user experience over time
  • Jobs to be done: Understand what users are hiring your product to do

Deliverables

  • Research plan (objectives, methods, timeline, participants)
  • Interview guide (questions, probes, activities)
  • Synthesis report (themes, insights, recommendations)
  • Highlight reel (key quotes and observations)
SKILL.md on GitHub

Sponsors

SnugThe clipboard manager you and your agent can use, safelyAgent CaffeineClose your lid, come back to finished workWaxBlock anything with supervision, without erasing your iPhoneOpen StepsSponsoredFree and open-source skills that make AI coding agents easier to understand, verify, and control.

Details

Repository
github.com/anthropics/knowledge-work-plugins
Categories
Testing & QA, Documentation, Data Science & ML, Productivity & Planning, Design & UI/UX
First seen
Apr 16, 2026

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